BMW K bikes (Bricks)

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1Back to top Go down   Shaft seal take 2 Empty Shaft seal take 2 Sun Jul 11, 2021 5:54 pm

Crazy Frog

Crazy Frog
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Replacing the engine output shaft seal on a K1200lt is not as easy as on an old K (K75, K100, K1100).
It’s a 20 hours job (removing the sidecar and mounts already takes over an hour).
EuroMoto Electrics (EME in the USA) has a very good deal on original Sachs clutch plates (
$129.00) and I decided to order my parts from them(They also have parts for the "older" Ks).
At the time, on their website, they had the option to add the engine output shaft seal for an extra $30 which I took. After my first 50 kms test ride, the seal was leaking and soiled the clutch. I removed the clutch and discovered that the seal was not what was expected.
This was a mistake on their part, and even if the seal had the correct dimensions, it didn’t match at all the BMW specs.
This morning (Sunday), I sent them an Email.
Few hours later, I received a reply from Norman Schwab acknowledging their mistake and without any argument He proposed me a full refund on all the parts.
Even if I am frustrated to redo the job, I am really happy with the manner that EME responded to my problem. They also right away took off the seal option from their website to avoid any K12 owner to experience the same problem I had.
How many companies will quickly react like this and stand to support their customers? Very few I guess.
Kudos to them!
Shaft seal take 2 20210711
Shaft seal take 2 20210710


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Shaft seal take 2 Frog15Shaft seal take 2 Logo2101986 k75, 1985 K100rt, 1985 K100rt/EML GT2 sidecar, 1999 K1200lt/Hannigan Astro Sport sidecar.
    

2Back to top Go down   Shaft seal take 2 Empty Re: Shaft seal take 2 Sun Jul 11, 2021 9:28 pm

RicK G

RicK G
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It sure isn't the simple job of the early bricks. Waz said his seal took ages and it leaked again after a short ride but so far mine is holding up and wont need any more attention.


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"Man sacrifices his health in order to make money.
Then he sacrifices money to recuperate his health.
And then he is so anxious about the future that he does not enjoy the present; the result being that he does not live in the present or the future; he lives as if he is never going to die, and then dies having never really lived."   Dalai Lama


Bikes 2004 K1200GT 1998 K1100 LT, 1993 K75 RT, 1996 K75RT, 1986 K75 GS, 1979 Z1300 Kawasaki
    

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